Hilton Phuket Arcadia Resort & Spa - Karon

ex. Hilton Phuket Arcadia Resort And Spa

333 Patak Road, Karon, Thailand, 83100show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  105 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Thailand

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Overview

The 5-star Hilton Phuket Arcadia Resort & Spa is located in the center of Karon. Featuring Thai architecture, the property was remodeled in 2004.

The city center is about 20 minutes on foot. The vicinity of a bus stop let you explore Phuket FantaSea and Kata View Point with no difficulty.

Shoppers will find a market and gift shops within a few minutes of the hotel.

Guests can reach Hilton Phuket Arcadia Resort & Spa by car from Phuket International airport in 40 minutes.

Rooms

The hotel comprises 665 bright guestrooms. Some rooms come with a beautiful view of the Andaman Sea. Guests can also use a dishwasher, coffee/tea makers and a kettle.

Eat & Drink

A breakfast is served in the dining area. The property offers an award-winning restaurant serving Chinese cuisine. Guests can spend time in the small Poolside bar serving a wide range of tea and coffee. Bai Toey and 2gether are situated in a business area, about 250 meters from the venue.

All visitors are offered a buffet breakfast for a fee. 

Services

This property offers a designated smoking area, a souvenir shop and a luggage storage along with a video projector, a banquet hall and a movie projector to answer the needs of all guests.

Relax

Guests will enjoy beauty therapy, a body scrub and Turkish bath and other on-site treatments. Such activities as mountain biking, lawn tennis and squash are also provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   40.  Number of rooms:   665.

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Air conditioning

Air conditioning in public areas

Facilities for kids

Toys

Game room

Children's play area

Children's pool

Kids club

High chairs

Children's buffet

Playpen

Cots

DVDs/ Videos for children

Board games

Private beach

Beach access

Sun loungers

Umbrellas

Sports & Fitness

  • Fitness centre
  • Aqua fitness
  • Mountain biking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Playpen
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Umbrellas
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Garden view
  • Pool view

Room features

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 4 yearsExtra bedFREEAll children5 - 19 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Bai ToeyBai Toey700 ft192/36 Karon
2gether2gether1400 ft247-249 Patak Road
Ging RestaurantGing Restaurant1800 ft192/36 Karon Road
Butterfly BistroButterfly Bistro1600 ft192/36 Aroona Karon A14-16
Naat RestaurantNaat Restaurant1600 ftWiset Rd.
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Starbucks Kata BeachStarbucks Kata Beach4300 ft
Kata beachKata beach1.2 miPakbang Road, Phuket Town
Surf House Phuket - Kata BeachSurf House Phuket - Kata Beach1.6 mi4 Pakbang Road T.Karon, A.Muang
Kata BeachKata Beach1.7 mi Kathu, PhuketThailand
Phuket Seashell MuseumPhuket Seashell Museum3.5 mi12/2 Moo 2, Viset Road
Banzaan Fresh MarketBanzaan Fresh Market3.6 mi181 Rat-U-Thit 200 Pee Rd.
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Getting around
Airports
Phuket International (HKT)19.0 mi
Krabi (KBV)50.5 mi
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Reviews
8.0
FabulousBased on  105  reviews

Rating by category:

8.7
Service
9.3
Rooms
8.9
Location
  • 9.2
    Superb

    Luxery.. Realy good location and services

  • 9.6
    Exclusive

    Our stay was very comfortable, staff are attentive and facilities great! Location is amazing too - only a short walk to a beautiful beach! I liked how the resort was guarded and parts were separated to suit couples and families! We initially didn't have breakfast included but the check in staff upgraded us!!!

  • 8.8
    Superb

    It's lovely atmosphere....everywhere green....

    Little bit far from market...

  • 8.8
    Superb

    Check in took over half an hour

  • 5.4
    Guest rating

    Our room was close to the swerage works and a bad smell came from it

  • 8.8
    Superb

    The hotel staffs were friendly and the room www clean

    You can't bring your car in and the tram takes some time

  • 7.4
    Very good

    More entertainment in the hotel sport and fitness activities, cooking and more activities for kids

    Nothing comes to mind

  • 7.8
    Fabulous

    The view

    Internet only free in the lobby

  • 7.4
    Very good

    Really enjoyed the lounge which offered the breakfast and happy hour.

    Beach beyond property very dirty, although I realize not the resort's responsibility. Food in Sails restaurant mediocre. Physical property rather worn; certainly nothing like the Hilton Millenium in Bangkok. Very strong odor of cleaning fluid around property.

  • 10.0
    Exclusive

    The Suite was amazing along with the amazing staff and their cleanliness

  • 9.6
    Exclusive

    i liked most everything about the place

    didnt like the hotel room door entry card playing up so many times on room 789

  • 9.2
    Superb

    We stayed in a jr. Suite sea view. Room was spacious and our view was beautiful.

    Check in took forever but the staff did accommodate and gave us free wifi. even though we booked a couple months in advance, they overbooked our room and wanted us to change rooms the next day. We chose to stay where we were.

  • 9.6
    Exclusive

    Only stay one night but kids loved the slide

    4 people staying but the sleeping area for the 4th person was not made up even though we requested ahead of time.

  • 7.0
    Very good

    Room maintenance was excellent. Staff genuinely wanted to be helpful.

    The shuttle didn't arrive at the airport to pick us up and it took 3 days to finally get the room upgrade that was promised to make up for the inconvenience.

  • 5.8
    Guest rating

    The beginning of the stay wasn't that pleasant as we expected. After long 2-day travel we arrived at the hotel at 10 am. We were hoping to check in early, however unfortunately our room wasn't ready yet which is fine as we didn't order the early check-in additionally. We were offered to store the luggage in the lobby but there was no place to store some secure items such as laptops for example. Leaving them in the lobby among other luggage wasn't an option as anyone could easily access those without any issues. We asked if there's a way to store some personal items securely at the receptionist or anywhere else but we're told that it's not possible. We ended up walking around the hotel until 2 pm as going to the beach with all the stuff didn't seem appealing. Around 1-30 pm I approached the receptionist to find out if by any chance our room was ready, regrettably it was not. I asked to call me once it is and we sat in the lobby waiting. No one called us and I had to approach the receptionist myself at about 2-10 pm to remind about ourselves. Our room still wasn't ready and it took the lady a while to figure it out. She found another room and checked us in, not sure why this room wasn't offered to us earlier even when we asked about any other available room. Overall it looked like no one cared about when the guests can check in and finally use the room. I asked to talk to a manager and guest relationship manager at last offered apologies for the inconvenience caused and offered free drinks as a compensation. The hotel itself is pretty good, the territory is rather big so you can walk around. There's no private beach as most of Thailand beaches are public and you need to cross the road to access the beach. There're no sun beds or any other beach facilities available there. It was very difficult, sometimes impossible to find free sun beds near the pool areas.

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Highlights
8
FabulousBased on  105 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Thailand

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 4 yearsExtra bedFREEAll children5 - 19 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Phuket International (HKT)19.0 mi
Krabi (KBV)50.5 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
Cities nearby